Online Counselling [old]

Online counselling is an effective, growing form of therapy with many benefits to suit our modern, busy lifestyle and is the right medium to consider during the COVID-19 pandemic, specifically if you had to self-isolate or be quarantined.

Online Counselling with MBS item #91170

> Session fee: $101.35

> Rebate: $86.15

Online Counselling – Confidential

> Session fee: $180

> No rebate

Medicare rebate and web-counselling

The Government has introduced new COVID-19 Medicare web counselling MBS item number.

This new MBS number allows psychologists to perform web counselling with clients who meet the eligibility criteria.

However, a patient still needs a referral to be eligible for psychological therapy or focussed psychological strategy services under the COVID-19.

The new MBS number you will need is #91170, [Web-counselling attendance lasting at least 50 minutes] and you can access up to 10 sessions.


Eligible clients are those for whom at least one of the following apply:

  1. the person has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
  2. the person has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by the Australian Health Protection Principal Committee (AHPPC); or
  3. the person is considered more susceptible to the COVID-19 virus being a person who is:
    1. at least 70 years old; or
    2. at least 50 years old and is of Aboriginal or Torres Strait Islander descent; or
    3. is pregnant; or
    4. is a parent of a child under 12 months; or
    5. is already under treatment for chronic health conditions or is immune-compromised; or
  4. the person meets the current national triage protocol criteria for suspected COVID-19 infection

COVID-19 & Confidential online counselling appointments now available