Our practitioners are strongly encouraging the voluntary decision to self-isolate as a precaution and to slow the rate of spread of COVID19.
Our practitioners are still accepting face-to-face appointments, however with the introduction of Medicare’s online counselling (telehealth) changes, existing and future mental health care plans (MHCP) are eligible to receive a Medicare rebate if you choose online counselling as your preferred counselling option. (You can transition to face-to-face- counselling at any time during your treatment.)
As a further measure, our practitioners also recognise that a number of workers and households have suffered from reduced pay and for whom we’d like to encourage access to online counselling for existing and new clients by temporarily offering a reduced fee option for this telehealth service.
Accessing the reduced gap fee or our online counselling full paying service, the fee for each option is dependent on the client’s eligibility criteria and the practitioner’s discretion, (but can be negotiated at any stage respecting changing circumstances either prior to the first session or during the counselling process)
Please consider carefully the eligibility criteria before scheduling your appointment. Community and collective spirit are essential at this critical time.
The reduced online counselling session fees in conjunction with Medicare’s allowance for Medicare telehealth counselling will be reviewed on the 30th September 2020.
Eligibility Criteria for a Bulk Billing Client
- a person who has an existing and new GP referral, specifically MBS item number #91170
- a person who is a concessional beneficiary holding low-income health care or seniors cards
- a person who is under the age of 16
- a person who is ‘more vulnerable’ to COVID-19 virus
The definition of more vulnerable to COVID-19 virus means a person who:
- is required to self-isolate or self-quarantine in accordance with the guideline issued by the Australian Health Protection Principal Committee concerning COVID-19; or
- is at least 70 years old; or
- is at least 50 years old and identifies as being of Aboriginal or Torres Strait Islander descent
- is pregnant; or
- is the parent of a child aged under 12 months; or
- is being treated for a chronic health condition; or
- is immune-compromised; or
- meets the current national triage protocol criteria for suspected COVID-19 infection.
Eligibility Criteria for Reduced Online Counselling Fees, including the Gap Fee Counselling Option:
- a person who does do not hold a concession card but has suffered from a reduction in pay
- a person who is a sole trader or own their own business
- a person who is employed but has been instructed to work from home and has suffered from a reduction in pay
- a person who is under the age of 70
- a person who is under the age of 50 and is of Aboriginal or Torres Strait Islander descent.
- a person who is not pregnant
- If you are a parent, you must still pay a gap if your child is over 12 months.
- if you are a parent, you must still pay a gap if your child does not require treatment for chronic health conditions/ compromised immune system.