Urgent Help

If you are feeling overwhelmed and in crisis, Counselling in Melbourne encourages you to call any of the following Mental Health organisations emergency numbers for immediate assistance:

Lifeline: 13 11 14

Suicide Helpline:  1300 621 251 (both open 24hrs /7 days a week)

DirectLine for Drug & Alcohol Concerns: 1800 888 236

Grief Line: (03) 9935 7444 or 1300 845 745 (open 12pm – 3am)

MensLine for Men: concerning any issue including relationships issues: 1300 78 99 78

Anxiety Helpline: 1300 269 438

SANE Helpline: 1800 187 263

Beyond Blue: 1300 22 4636 (or web chat: on website available 3pm – 12am)

Cancer Council Support: 13 11 20

Women’s Domestic Violence: 1800 015 188

Sexual Assault Crisis Line: 1800 806 292

Kids Help Line: 1800 551 800

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Please select your location

Melbourne CBD

903 – 530 Little Collins St Melbourne CBD, VIC 3000

Glen Waverley

861B Waverley Road, Glen Waverley, VIC 3150 (second level)

Docklands

Shop 4, 860 Collins St Docklands, VIC 3081

Online appointment

Online Counselling sessions are available.

Learn more

Eligibility Criteria for Reduced Online Counselling Fees:

  1. a person who does do not hold a concession card but has suffered from a reduction in pay
  2. a person who is a sole trader or own their own business
  3. a person who is employed but has been instructed to work from home and has suffered from a reduction in pay
  4. a person who is under the age of 70
  5. a person who is under the age of 50 and is of Aboriginal or Torres Strait Islander descent.
  6. a person who is not pregnant
  7. If you are a parent, you must still pay a gap if your child is over 12 months.
  8. if you are a parent, you must still pay a gap if your child does not require treatment for chronic health conditions/ compromised immune system.