Urgent Help

If you are feeling overwhelmed and in crisis, Counselling in Melbourne encourages you to call any of the following Mental Health organisations emergency numbers for immediate assistance:

Lifeline: 13 11 14

Suicide Helpline:  1300 621 251 (both open 24hrs /7 days a week)

DirectLine for Drug & Alcohol Concerns: 1800 888 236

Grief Line: (03) 9935 7444 or 1300 845 745 (open 12pm – 3am)

MensLine for Men: concerning any issue including relationships issues: 1300 78 99 78

Anxiety Helpline: 1300 269 438

SANE Helpline: 1800 187 263

Beyond Blue: 1300 22 4636 (or web chat: on website available 3pm – 12am)

Cancer Council Support: 13 11 20

Women’s Domestic Violence: 1800 015 188

Sexual Assault Crisis Line: 1800 806 292

Kids Help Line: 1800 551 800

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Please select your location

Melbourne CBD

903 – 530 Little Collins St Melbourne CBD, VIC 3000

Business Hours:

Mon to Fri: 10am – 8pm Weekend: Sat: 10am – 2pm

Medicare rebates are eligible for Online Counselling

Docklands

Shop 4, 860 Collins St Docklands, VIC 3081

Business Hours: Thursday only: 8am – 7pm

Online appointment

Online Counselling sessions are available.

Learn more

Eligibility Criteria for Reduced Online Counselling Fees:

  1. a person who does do not hold a concession card but has suffered from a reduction in pay
  2. a person who is a sole trader or own their own business
  3. a person who is employed but has been instructed to work from home and has suffered from a reduction in pay
  4. a person who is under the age of 70
  5. a person who is under the age of 50 and is of Aboriginal or Torres Strait Islander descent.
  6. a person who is not pregnant
  7. If you are a parent, you must still pay a gap if your child is over 12 months.
  8. if you are a parent, you must still pay a gap if your child does not require treatment for chronic health conditions/ compromised immune system.